Ordering and Delivery
There are a 5 different options for placing orders and you can choose which combination of options you would like to offer to your parents.
| Drop Box | The traditional approach; the customers take their orders and payments to your school and the photographer picks them up at a later date. |
| Post | Orders and payment are posted to us |
| Telephone | Orders can be phoned through to us and paid by credit/debit card |
| Standard On-Line | Order can be placed through our standard secure on-line service using a credit/debit card. This service never displays any of the images |
| Web Gallery On-Line | Orders can be placed through our web gallery secure on-line service using a credit/debit card. This service always displays the images. |
See below for more on each of these options...
| Drop Box Ordering | ||
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The traditional drop box approach has the customer leaving their order and payment with the school. Payment can be by cash, cheque or postal order. Pros:
Simple and familiar.
Cons:
Extra administration for the school.
Prone to price addition errors Prone to customer details data entry errors Prone to customer details being omitted Drop box orders will be dispatched within two weeks (normally less than one) of us receiving them or three weeks (normally less than two) if we are processing the cheques. Back to top... |
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| On-Line Ordering | ||
We are seeing a steadily increasing proportion of orders coming in on-line as
people become ever more comfortable with the internet.
Payment can be made by credit/debit card.Pros:
No administration for the event host.
Cons: Price addition errors eliminated. Customer details never omitted. Customers should not make mistakes in their own details!
Some people do not have credit/debit cards.
Some people are unfamiliar/uncomfortable with the internet. Parker Franklin provide two alternative ways to order on-line:
All our on-line ordering is done at our www.ordermyphotos.co.uk ordering site. OrderMyPhotos is a trading name for Parker Franklin that we use for all ordering - we deliberately chose an anonymous name so that the order pages can be branded with the photographers own logo. Our company name does not appear on this site. See below and right for more details of the two on-line ordering systems. Back to top... |
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| Standard On-Line Ordering | ||
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No images will be displayed
This is a deliberate decision,
as many schools and councils throughout the UK explicitly ban the display of
school children's photographs on the internet for ordering purposes.To see our ordering system working enter this sample 
reference "8754 2087 2765 6" here
(obviously you shouldn't go all the way through the payment process!)Note: OrderMyPhotos is a trading name for Parker Franklin Ltd. that we use for all ordering - we deliberately chose an anonymous name so that the order pages can be branded with the photographers own logo. All on-line ordering is done at our dedicated ordering site www.ordermyphotos.co.uk. Back to top... |
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| Post Ordering | ||
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The customer sends their order and payment direct to us and we process the order and dispatch direct to them. Payment can be by cash, cheque or postal order, under special circumstances we may also allow credit card payments by post. Pros: Simple and familiar.
Cons: No administration for the event host.
Prone to price addition errors
Prone to customer details data entry errors Prone to customer address details being omitted, so the order must still be sent to event hosts. Post orders will be dispatched within three weeks (normally less than two) of us receiving them. Back to top... |
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| Telephone Ordering | ||
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The customer places their order with us directly by telephone, providing all necessary details to our operators. Payment can be made by credit/debit card only. Pros:
Simple and familiar.
Cons: No administration for the event host Price addition errors eliminated Customer details never omitted
Prone to customer details data entry errors
Not everyone has credit/debit cards There may be an additional surcharge as this is the most expensive way for us to take orders. Telephone orders are dispatched within two weeks (normally less than one) of the order being placed. Back to top... |
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| Delivery | ||
There are three delivery options:
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| Web Gallery On-Line Ordering | ||
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Images will be displayed
 Unlike our standard on-line ordering page our web gallery ordering page does display the images.
You should be certain that this is appropriate before selecting this service.It can optionally be set up so that individual groups (classes, families) etc. can each have their own area protected by a password that will be printed on their proof order form. 
Customers browsing these pages cannot download the images but another option on this service is to have
free downloading of the images, whereby the full resolution image files are made available.
For example you may wish to have standard ordering for formal portraits
and free downloading for certificate/award presentation photographs.To see our ordering system working enter this sample reference number "1751 0110 3322 A" here (obviously you shouldn't go all the way through the payment process!) Back to top... |
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