Creating Orders

Whilst orders can be generated from SID, as with all other aspects of the program they will not be saved locally, instead as each order is created it will immediately be emailed to Parker Franklin. So each order will be sent attached to a separate email. For this reason this facility should only be used for one-off orders. If there are more than a couple of orders to be generated then it is always better to use our OrderGen program which can be downloaded free from our web site; please call us to have us talk you through using this program. Using OrderGen, multiple orders can be generated and saved to a single CSV file that can then be attached to an email to orders@ordermyphotos.co.uk. The benefit of this approach is that large numbers of orders can be generated and emailed to us in a batch and it will also give you totals for that batch.

Starting a New Order

There are two ways to start a new order:

1. From an Order Form or Proof Card. Enter the Order Generator view - the cursor will automatically be placed in the primary order reference box (see picture below). Enter the order reference or scan the barcode for the desired image. The thumbnail for that image will appear (so long as you have organised your ProofStation databases as described in Getting Started) and can be checked to confirm that it really is the desired image. You can now start entering the order details.
2. From the Event Browser view. Find the image you wish to order in the Event Browser view and then enter the Order Generator view. The order reference for the selected image will automatically be entered into the primary order reference box (see picture below) and the thumbnail for that image will appear. You can now start entering the order details.

Entering the Order Details

Enter the name and address for the customer - use the buttons at the top to automatically enter your address or the event host's address if that is where you want the order posted. See the bottom of this page for information on the auto-postcode mechanism.

Enter the quantity required for each pack.

Multi-Part Orders

If another image is required for the same order then a multi-order can be created so that all the order parts will be sent together (and you are likely to get additional discounts on your print charges!). After the first order reference and all the order details for it have been entered, click the Multi-Order check box. Some additional controls will now appear and the cursor will be placed in the Part Order Reference box. Enter or scan the new image order reference and add the quantities required as before. To add additional parts simply click the Add button and repeat.

Finishing the Order

Once you have finished entering the order details click the Make Order button and the order will be created and emailed direct to Parker Franklin. Note: before doing this you must have set up your email account details in the Program Options. After the order has been finished in this way all details will be cleared and the cursor placed in the primary order reference box ready for another order reference to be entered or scanned. However, as noted at the top of this page, this is an inappropriate mechanism to use for large numbers of orders, for that situation you should use our OrderGen software.

Sending the image with the order
There is check box immediately above the Make Order button labeled "Send images with order" (currently not shown on the image below). If this is checked then all the images associated with the order will be attached to the email that is sent to Parker Franklin. This allows you to do your own retouching on images but only doing them when an images has actually been ordered and then having that image sent to us with the order. Effectively you can now send a job to us without any images and only send them as and when an order is placed, however if we already have the image then the image you send will overwrite the existing one (a copy will automatically be made first).

Additional Notes

• For portrait events that have captions and are printing the subject's name on the caption, the name printed will be the name in the Extra Name field. To copy the ordering customer's name into this field simply click Copy Name.
• Use the Notes box to give us any special instructions; for example, if you require this order to have some special re-touching done. Any such notes will be alerted to us as soon as we import the order.
• Use the Print Notes box for any special instructions to the packer. For example whilst we normally only actually mount the largest print in the order, you may have occasional orders that needs all the prints mounted - maybe a complimentary order with one part for each teacher in the school. So long as this isn't done too often we will be happy to do it!.
• To remove one part of a multi-part order simply select that part and click the Delete Part button.
• Clear the event commission tick box for an order that should not generate commission for the event host (eg. complimentary teacher photos being given to the school). This is only really relevant if we are paying or calculating the event commission for you).
• Enter a figure in the discount box if you wish to wish to discount the order. Although not essential this does mean that any sales summary reports you generate from SID will be correct.
• Un-tick the payment cleared box if you wish us to hold printing for around ten days (for cheque clearance).

Auto-Postcode Address Entry

SID can automatically generate addresses from the postcode in two ways.

AFD
SID can interface to a postcode database provided by a company called AFD Software. This database costs around £150 to purchase initially and then around £85 per year renewal after that. It can also work with other applications such as word processors. If you are interested please speak to us about how to set it up to work with SID. You must set the AFD check box in the General tab of Tools - Options to use it.

SID's Internal Auto Postcode Mechanism
SID can also generate its own postcode database by remembering postcodes you have already used. You must first specify a file for it to store the postcodes in the General tab of Tools - Options. After this it will remember any postcodes that you enter. Obviously at first you will have to enter full details yourself but it should gradually come to remember addresses relevant to the area you work in. For more details on using this facility please speak directly to Parker Franklin.