Orders With Notes OnlyThe event orders view displays information on the current status of all orders on the system. In particular you can see the date when each of your orders were printed and packed. Double clicking any one entry will bring up the full details of the order (see Order Properties).
| Header | Description |
|---|---|
| Reference | The order reference number. Can be displayed encoded or decoded (see Orders - View Encoded Refs). |
| Event | The event name |
| ID | Unique transaction ID. Note the first character of the ID indicates the type of transaction:
|
| N | 'Y' indicates the order has some notes attached to it. Hover over the 'Y' to see the notes. |
| RO | 'Y' indicates the order is a 'reorder' (eg. a catalogue reorder) |
| Ordered | Date the order was created. |
| Cleared | Date the order was cleared; the order will not be printed until this date exists. Web and credit card orders are always cleared immediately. Cheque orders are cleared a fixed number of days after the order was placed (we generally have this set to 10 days which we have found to be be typically one day longer than the bank takes to inform us of the identity of a bounced cheque). For CRP orders it is up to you - if you uncheck the payment cleared box we will wait ten days from the order date before printing it. Note currently you cannot put a specific date here to get us to print on that date. If there is a clearance date then it is assumed to be cleared. We may change this in the future. |
| Printed | Date the order was printed. |
| PP | 'Y' indicates the order has been post processed. The post processing is done after an order has been printed and is when mug and mouse mats are done and MMS and email images are sent. |
| Packed | As each order is packed ready for posting it is scanned and the time and date and packer are recorded. The date is displayed here after all parts of the order have been packed and scanned (Things like mugs are prepared separately and so scanned separately). There is no guarantee that it will have been posted the same day but if not it should have been posted by the following day. Posted orders are sent out by 2nd class mail so will typically take two to three days to arrive. Hover over the date (or the blank where the date would be displayed to see all details of the current packing status. |
| O | The number of parts to the order - 1 for a simple order, greater than 1 for multi-orders. |
| Name | Customer's name - can be sorted on and searched. Hover over the name to see a pop up window with the full address. |
| Town | Customer's town |
| County | Customer's county - can be sorted on and searched. |
| Post Code | Customer's post code - can be sorted on and searched. |
| Country | Customer's country - can be sorted on and searched. |
| Filter | Description |
| Un-packed Only | Orders will only be displayed if they have not yet been packed. |
| Orders With Notes Only |
View only order that have text in their notes. |
| Active Event | The current active event is shown in a box in the right hand panel of the program window and also in a box on the status bar at the bottom of the program window. It is automatically set whenever an event is clicked in the Event view or by clicking in the event box in the right hand panel. The Event Orders view will only display orders for the current active event - to see all orders click the All button to the left of the event box in the right hand pane of the program window. |