Retouch Charges View

The Retouch Charges view displays information on re-touching charges that have been applied to any images. Double clicking any one entry will bring up full details of the charge.

If we need to do any retouching to any of your images that requires taking them into Photoshop, then our system automatically times the number of seconds taken to do that retouching and applies a charge for that image. Note: this does not include simple colour and density adjustments which we make on all ordered images - there is never any charge for these. This retouching is only ever done on images that have been ordered and should you feel we are doing too much, then just let us know - you can take a look at the images yourself by referring to the image order reference and finding that image (you will obviously only see your un-retouched copy of the image). Note that dirty sensor marks in particular, can often be very hard or impossible to see on screen and we frequently only spot them after they have been printed, necessitating retouching and re-printing - we do not add any charge (currently!) for that reprinting. We are always very grateful if you can keep your sensors clean - one significant bit of dirt on a sensor can cause all sorts of headaches for us as it will appear on every image for an entire event. Dirty sensor marks are a particular problem if you are using a white or any un-patterned backdrop.

Charge Types

General retouching - this type should always have a description of what was done.
Backdrop retouching - for example removing dirt marks on the backdrop
Backdrop stretch - If the backdrop is showing in the print then we will either zoom in a little more (no charge) or if that is not possible then we will "stretch" the backdrop out to the edge of the image.
Dirty sensor - removing marks from a dirty sensor. See comments above.
Whiten backdrop - the most common problem when shooting with white backdrops is not getting the backdrop adequately lit and it ends up grey rather than white - or having shadows etc on the backdrop. We can very quickly fix this but if it is likely that we will have to do it on every image ordered for that job we will usually check with you first.

Columns

Header	Description
Reference	The image order reference number. In This view it is always displayed un-encoded.
Event	The event name
EvDate	The event date.
Client	Your client number
Ph	The photographer number. Only relevant if the event had more than one photographer.
ChDate	Date the re-touching work was done.
Charge Type	See the notes above.
Time	Time spent doing the work in seconds.
Amnt	The charge amount in pounds and pence.
R	An 'R' indicates the charge has been reported to you in your monthly Client Sales Report.
Who	Initials of the operator who did the work.
Description	Description of the work done.

Filters

Filter	Description
Only Unreported	Only displays those items that have not yet been reported. This refers to the monthly sales report sent to you.
Selection Only	Displays only those items that were selected when the filter was activated. The table will be displayed in green as a reminder that you are viewing a restricted set of data.

Retouch Charges View

Charge Types

Columns

Filters

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